Features

Built for modern support teams

Every feature is designed to reduce response times, improve customer satisfaction, and give your team superpowers.

Unified Inbox

Unified Inbox

Every customer conversation — whether it comes by phone, text, email, or website chat — lands in one place. No more jumping between apps or missing messages.

Always-On AI Assistant

Always-On AI Assistant

Your AI assistant picks up calls, replies to texts, answers emails, and chats with website visitors around the clock — even at 2 AM on a Sunday. A tireless team member without the payroll.

Natural-Sounding Voices

Natural-Sounding Voices

When customers call, your AI assistant answers in a warm, natural voice — not a robotic one. Choose from dozens of voice options to match your brand's personality.

Instant Appointment Booking

Instant Appointment Booking

Your assistant checks your calendar in real time and books, reschedules, or cancels appointments on the spot. It syncs with Google Calendar and Outlook, so your schedule is always up to date.

Customer Memory

Customer Memory

Your assistant remembers every customer — their name, preferences, past conversations, and special requests. Returning customers are greeted like regulars, not strangers.

Smart Escalation

Smart Escalation

Not every situation should be handled by AI. When something is urgent or needs your judgment, your assistant flags it and hands it off to you instantly.

Learns Your Business

Learns Your Business

Import your business details from Google or your website — your assistant learns your services, hours, and policies. Update your knowledge base anytime, and your assistant gets smarter with every change.

Ask & Learn

Ask & Learn

When your assistant encounters a question it can't answer, it asks you. Once you respond, it learns from your answer and handles similar questions on its own next time.

Automatic Organization

Automatic Organization

Every conversation is automatically tagged and categorized as it happens. Search and filter by topic, customer, or status without lifting a finger.

Full Control, Your Rules

Full Control, Your Rules

Decide exactly what your assistant can and can't do on each channel. Require approval before certain actions, or turn off auto-replies when you want to respond personally.

Team Workspace

Team Workspace

Invite your employees and assign roles with specific permissions. Everyone sees what they need to — and nothing they don't. Manage your whole team from one dashboard.

Simple Setup

Simple Setup

Get up and running in minutes, not weeks. Import your business info, connect your channels, create your AI assistant, and go live — no developers or technical skills needed.

Dashboard & Insights

Dashboard & Insights

See how your business communicates at a glance. Track conversations, new customers, and channel performance with simple charts that help you make better decisions.

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